Code of Conduct

EaseHere is built as seva — selfless service — so that people seeking healing can find practitioners they trust, and so that healers offering their gift feel respected. These are the promises every member of the community makes to one another.

For everyone

Respect. Treat every person on this platform with kindness, whether you agree with their approach or not. Disagree with ideas, not people.
Honesty. Be truthful in your profile, your reviews, and your interactions. No fake credentials, no exaggerated testimonials, no misleading claims.
Privacy. What happens in a session stays between the two people in it. Do not share identifying details from someone else's session without their consent.
No harm. Threats, harassment, hate speech, or abusive content of any kind will result in immediate removal from the platform.

For healers

Present yourself accurately. Credentials are self-reported; please only list what you actually hold.
Never make medical claims or promise specific health outcomes. Energy healing is a complement to, not a replacement for, medical care.
Honour your bookings. If you need to cancel, do so as early as possible and with a warm message.
Do not request payments outside the EaseHere checkout flow. Off-platform payment is a red flag for safety and a violation of our terms.
If you let seekers choose what to pay, welcome any amount at or above the minimum you set. Never turn someone away for what they chose, or ask them for more.

Touch and consent

Many seekers arrive feeling vulnerable, so touch is always their choice. It only ever comes up in in-person sessions; online and distance sessions involve no touch at all. Healers who offer in-person sessions agree to:

Ask first, every time. Before any touch, explain where and how you would like to place your hands, and only go ahead with a clear yes.
Offer a hands-off session. Anyone who prefers no touch receives a full session without it, with no pressure and no explanation needed.
Stop straight away if a seeker says no, changes their mind or seems uncomfortable. Consent can be withdrawn at any moment.
Keep it clothed and respectful. Seekers stay fully clothed, and intimate areas (breasts, genitals and buttocks) are never touched, even over clothing.
Never sexual. Sexual or romantic behaviour towards a seeker leads to immediate removal from EaseHere.

For healers who offer readings or astrology

Readings, such as tarot, and astrology, including astrocartography, are guidance, not healing. They are listed separately so seekers can tell the difference.

No predictions about health, death, legal, or money matters.
Never tell someone they are cursed, blocked, or in danger, and never offer to remove it for a fee.
No pressure to book again. Let the seeker choose if and when to return.
Describe your readings and charts as reflection ("gain clarity", "explore"), not as learning the future.

For seekers

Come in good faith. If a session isn't right for you, you're welcome to share honest feedback, but please do so with the same care you'd want for yourself.
Respect the healer's time. Show up when you say you will, or cancel in advance if you can't.
If you ever feel unsafe or uncomfortable, please report it. The Safety Center is always open.

What happens when this breaks down

When a report comes in, the EaseHere team reviews it privately and takes action that matches the severity — a quiet conversation, a warning, temporary suspension, or removal from the platform. We err on the side of protecting people over preserving reach.

If you see something that isn't right, tell us. It helps us keep this space safe for everyone.

Questions? Write to us at support@easehere.com.